1 June 2023
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Unreliable Broadband
I’ve never had so much down time with a broadband provider. Earlier in the year, it was out of action for 2 weeks. A month ago it was hit and miss for 2 or 3 days. Tonight it’s gone again. Connecting and then immediately disconnecting every minute. As soon as a device connects to the router, the router drops it’s Internet connection or reboots itself completely.