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October, 2022:

Shell chief to receive compensation for loss of office

THE HERALD

Shell chief to receive compensation for loss of office

28 Oct 2022

THE outgoing chief executive of oil and gas giant Shell is to receive a year’s salary by way of compensation for loss of office.

Ben van Beurden will receive £1.42 million when he steps down at the end of this year, which is to be paid in six instalments. Shell said outstanding payments will be reduced by 50 per cent if he secures a paid position, excluding non-executive directorships, in that time.

The company also said that Mr van Beurden will continue to receive his base salary until the end June next year. The London-listed Anglo-Dutch energy giant said that a pro-rated annual bonus in relation to performance year 2023 will be determined by Shell’s remuneration committee after June next year.

It said 50% of any bonus awarded will be delivered in shares which are subject to a three-year holding period that remains in force after Mr van Beurden leaves Shell’s service.

Shell said the 2021 and 2022 long term incentive awards will be reduced to reflect the portion of the performance period that has elapsed to June next year. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell’s outgoing CEO to get full-year salary as compensation for loss of office

Reuters

Shell’s outgoing CEO to get full-year salary as compensation for loss of office

Fri, October 28, 2022 at 11:44 AM

(Reuters) – Shell’s outgoing Chief Executive Ben van Beurden will get one-year base salary of 1.42 million pounds ($1.64 million) as compensation after leaving the position at the end of the year, the oil giant said on Friday.

The payment will be done in six equal monthly instalments between July 1 and Dec. 31, 2023.

The company said the outstanding payment for loss of office will be halved if van Beurden gets a paid position, excluding non-executive directorships, during the payment period.

Shell also said the Dutchman will continue to receive his base salary until June 30, 2023.

The company last month picked Wael Sawan to replace van Beurden, who is stepping down after nearly a decade at the helm and 40 years at Shell. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell boss reveals regrets and pride as he steps down after decade

thenationalnews.com

Shell boss reveals regrets and pride as he steps down after decade

Ben van Beurden’s regrets were linked to financial issues in the Arctic and safety at a Dutch oilfield

Soraya Ebrahimi: Oct 28, 2022

Shell’s chief executive Ben van Beurden has said he regretted not acting earlier on two problems linked to the environment, as he prepares to step down after nearly a decade in charge.

Mr van Beurden said he should have acted in 2015 on data coming out of the Groningen gasfield in the Netherlands. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell faces energy fury as £31bn bumper profits could pay for 2.1m heat pumps for Britons

EXPRESS

Shell faces energy fury as £31bn bumper profits could pay for 2.1m heat pumps for Britons

In just the third quarter of the year, UK-based energy giant Shell raked in profits of £8.2billion.

By ANTONY ASHKENAZ:

New analysis has found that over the past twelve months, energy giant Shell has generated a staggering £31billion in excess profits. This has prompted fury among critics, as millions of Britons face unprecedented energy bill hikes, crippling inflation and a major cost of living crisis. Today, Shell has announced profits of £8.2billion for the third quarter of this year. The business said it made adjusted earnings of $9.5billion US dollars over the three months down from $11.5billion (£9.9billion) the quarter before. According to Global Witness, which conducted the analysis, this profit earned by the energy giant was in addition to the profits that they would make in a normal year. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell pays no UK windfall tax despite profits jump

BBC NEWS

Shell pays no UK windfall tax despite profits jump

By Michael Race: Business reporter, BBC News: 27 Oct 2022

Shell has reported its second highest quarterly profit on record but it has not paid the UK’s windfall tax on energy firms.

The energy giant said global profits reached $9.5bn (£8.2bn) between July and September, compared to $4.2bn during the same period last year.

However, Shell said that because it had made large investments in the UK, it meant it had made no profit here.

It also does not expect to start paying windfall taxes until early next year.

The Energy Price Levy – or windfall tax – on the profits of energy firms was announced by Rishi Sunak in May, when he was chancellor. At the time he said it would raise £5bn in its first year. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Biden says Shell is misusing its profits by not cutting gas prices

Biden says Shell is misusing its profits by not cutting gas prices

SYRACUSE, N.Y. (Reuters) – U.S. President Joe Biden blasted Shell plc on Thursday for funneling profits to shareholders rather than lowering gas prices, after the British oil giant said it would boost its dividend and buy back shares.

Shell earlier on Thursday said its third-quarter profit was a near-record $9.45 billion, as it sharply boosted its dividend by 15% and announced plans to buy $4 billion more of stock over the next three months. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell yet to pay any extra windfall tax, bosses confirm

Evening Standard

Shell yet to pay any extra windfall tax, bosses confirm

Oil giants were hit by an extra windfall charge in May this year, but they could get around it by investing more in the UK.

By August Graham: 27 Oct 2022

Oil giant Shell has avoided paying any extra windfall tax despite making record profits so far this year as the business said it was investing heavily in the North Sea.

The company said that it does not expect to pay any extra tax this year due to the Government’s decision in May to put a windfall tax on North Sea oil and gas producers.

Finance boss Sinead Gorman told reporters on Thursday that the company had done enough over recent months to avoid the tax – which allowed companies to get tax relief in exchange for investment.

“Heavy capex (capital expenditure) has meant that we haven’t had extra tax coming through in this quarter yet,” she said.

“I do expect to see that extra tax … to happen quite early in the first quarter of 2023, but we’ll see what plays out with prices as well.” read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell in talks with Government as ministers consider new windfall tax

The Telegraph

Shell in talks with Government as ministers consider new windfall tax

Oil and gas giant did not pay any tax in Britain, despite an existing windfall scheme

By Rachel Millard: 27 October 2022 • 5:48pm

Shell is in talks with the Government as ministers consider a fresh windfall tax on oil and gas companies to help fill a £35bn black hole in the public finances.

Ben van Buerden, chief executive of the oil and gas giant, said he accepted the case for higher taxes after the industry was boosted by surging fossil fuel prices following Vladimir Putin’s invasion of Ukraine. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

No customer support, poor engineers and absolutely zero communication

27 Oct 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Installation engineer didn’t install internet

Installation engineer turned up, didn’t connect my Internet then left.  Only for me to find out, absolutely nothing had been done to set my Internet up. I had to call and try and find out what was going on, only to be left on hold for 25 minutes after talking to a team member then hung up on. Followed by an email saying I will need to reschedule. Thats definitely not ho you apologise! I won’t be giving you any money if your customer service is this atrocious for new customers, I’d hate to think what it would be like if I had any issues!
0/10, couldn’t even set my Internet up. No customer support, poor engineers and absolutely zero communication. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

AVOID SHELL ENERGY BROADBAND LIKE THE PLAGUE

AVOID SHELL ENERGY BROADBAND LIKE THE PLAGUE

Shell Energy Broadband Reviews recently posted on broadband.co.uk

27 Oct 2022

Reviewer Stephen Essex: Location Essex: Date 2022-09-30

Comments

The most appalling customer service. If nothing goes wrong with your bills then they are fine. But if you need to get something corrected (their errors) it is incredibly bad. Slow to answer, calls get cut off, promises made are not kept. I have spent HOURS on the phone trying to get their errors corrected. AVOID LIKE THE PLAGUE read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell announces commencement of a share buyback programme

Shell announces commencement of a share buyback programme

Shell plc (the ‘company’) today announces the commencement of a $4 billion share buyback programme covering an aggregate contract term of approximately three months (the ‘programme’). The purpose of the programme is to reduce the issued share capital of the company. All shares repurchased as part of the programme will be cancelled. It is intended that, subject to market conditions, the programme will be completed prior to the company’s Q4 results announcement, scheduled for February 2, 2023.

The company has entered into an arrangement with a single broker consisting of three irrevocable, non-discretionary contracts, to enable the purchase of ordinary shares on both London market exchanges (the London Stock Exchange and/or on BATS and/or on Chi-X) (pursuant to two ‘London contracts’) and Netherlands exchanges (Euronext Amsterdam and/or on CBOE Europe DXE and/or on Turquoise Europe) (pursuant to one ‘Netherlands contract’) for a period up to and including January 27, 2023. The aggregate maximum consideration for the purchase of ordinary shares under the London contracts is $2 billion and the maximum consideration for the purchase of ordinary shares under the Netherlands contract is $2 billion. Purchases under the London contracts will be carried out in accordance with the company’s authority1 to repurchase shares on-market and will be effected within certain contractually agreed parameters. Purchases under the Netherlands contract will be carried out in accordance with the company’s authority1 to repurchase shares off-market pursuant to the off-market share buyback contract approved by its shareholders and the parameters set out therein. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Energy giant Shell has already made £31bn in excess profits over past year

global witness

Energy giant Shell has already made £31bn in excess profits over past year

Analysis of Shell Q3 profits shows their 12 month windfall profits could pay for 12.5 million UK energy bills

27th October 2022, London – UK-based fossil fuel giant Shell has made £31 billion in excess profits over the past twelve months, while Brits have seen energy bill hikes drive an acute cost of living crisis, according to Global Witness analysis of the company’s third quarter profits reported today.

This is money Shell has made in addition to their “normal,” but already high, profits, and was spurred by high global energy prices. See notes for full methodology. It could pay for:

  • The energy bills of 12.5 million British households, or

  • Almost half of the £68 billion the government needs to help its citizens with high energy bills, or

  • Heat pumps for 2.1 million UK homes, that would protect families from energy price volatility, or

  • The energy bills of everyone on universal credit; plus emergency aid for all 19 million Yemeni’s caught in one of the world’s worst humanitarian disasters; plus emergency shelter for all of the victims of Pakistan’s climate crisis caused floods – and still leave £17.1 billion in excess profits for Shell’s shareholders. (2)

These extraordinary windfalls come as Shell announced overall adjusted earnings of $9.5 billion this quarter, a slight drop from its record last quarter, but much higher than the company has averaged in recent years. This at a time when the UK government debates how best to support its citizens through a cost-of-living crisis that could see 3 million more British people – and 30 percentage of all UK children (3) – living in poverty from next year. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell beats forecasts as profits more than double

BBC NEWS

Shell beats forecasts as profits more than double

By Michael Race: Business reporter, BBC News: 27 Oct 2022

Shell has reported profits have more than doubled between July and September helped by high oil and gas prices.

The energy giant said underlying profits reached $9.5bn (£8.2bn) in the third quarter.

That compares to $4.2bn during the same period last year though it is a slowdown from the second quarter when it announced record figures.

The invasion of Ukraine sparked oil and gas prices to rise as nations pledged to cut dependence on Russian energy. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Oil giant Shell reveals plans to hike dividend as it reports third-quarter profit

CNBC

Oil giant Shell reveals plans to hike dividend as it reports third-quarter profit

Silvia Amaro@SILVIA_AMARO

Sam Meredith@SMEREDITH19

KEY POINTS

  • The oil giant also announced Thursday a new share buyback program.

  • It also revealed plans to increase its dividend per share by around 15% for the fourth quarter 2022.

  • The group’s results come soon after it was announced CEO Ben van Beurden will step down at the end of the year after nearly a decade at the helm.

British oil major Shell reported a third-quarter profit Thursday, but lower refining and trading revenues brought an end to its run of record quarterly earnings.

Shell posted adjusted earnings of $9.45 billion for the three months through to the end of September, meeting analyst expectations of $9.5 billion according to Refinitiv. The company posted adjusted earnings of $4.1 billion over the same period a year earlier and notched a whopping $11.5 billion for the second quarter of 2022. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Energy company Shell reports profits of $9.5bn for Q3 of 2022

The chief executive of Shell had himself called on the government to tax oil and gas companies in order to protect the poorest people in society from soaring energy costs.

skynews

Energy company Shell reports profits of $9.5bn for Q3 of 2022 but not at record levels seen in first half of year

The London-listed oil and gas company had reported record profits in the first half of the year amid soaring oil and gas prices.

Shell has reported operating profits of $9.5bn (£8.19bn) for the third quarter of this year, lower than that of the three months before but still more than double the same period in 2021. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Suddenly my SHELL broadband is down every day… no Netflix, no Alexa, no access to internet

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Jules: Location Hertfordshire: Date 2022-09-28

Comments

I was a customer of Post Office Homephone and never had an issue with them. Sadly they sold out to Shell and since then things have been difficult! I can’t access my bill using my old account details as I was promised so I can no longer separate personal emails from ‘business’ emails and just recently they put the prices up despite me signing up to a fixed tarrif with Post Office literally a few days before the company transferred me across to Shell. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Energy Broadband Unreliable and Slow

Detailed Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Estel: Location London: Date 2022-09-27:

Comments

Terrible customer service, the likelihood of speaking to someone in less than an hour is close to zero, not to mention if you do manage to reach through to someone they might hang up on you imediately – extremely frustrating! My broadband has been unreliable and slow since the start of my contract and had to have multiple engineer visits. You have tried charging me for the latest one whereas a fault has indeed been found on the line. Your company is simply trying to steal money from honest people and this is absolutely appalling… One advice – never sign up with Shell Energy, run! read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell set to plough £1.3bn in Qatari natural gas project as it looks to bolster energy security and transition to net zero

This is MONEY.co.uk.

Shell set to plough £1.3bn in Qatari natural gas project as it looks to bolster energy security and transition to net zero

Shell is ploughing £1.3bn into a Qatari gas project in a huge boost to supplies. The oil giant will take a 9.4pc stake in North Field South, which will expand Qatar’s liquified natural gas output by 16m tons a year.

Qatar is trying to consolidate its position as the world’s biggest natural gas exporter by ramping up capacity from 77m tons per year to 126m tons per year by 2027.

There has been a surge in demand for natural gas, which is seen as a key pillar of the world’s transition to net zero CO2 emissions. Shell boss Ben Van Beurden said its investment in the gas field, run by stateowned QatarEnergy, will help bolster energy security and the transition to net zero. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Malabu Oil Scandal: International Organisations File Appeal At The Hague, Demand Fresh Probe Of Shell

Malabu Oil Scandal: International Organisations File Appeal At The Hague, Demand Fresh Probe Of Shell Company, Managers

October 24, 2022

Three non-governmental organisations, Re:Common (Italy), HEDA Resource Centre (Nigeria) and Corner House (UK) on Monday announced that they had filed a complaint at the Court of Appeal in The Hague challenging the decision by the Dutch Prosecutors Office to drop its investigation of Shell and Shell management relating to alleged corruption in Nigeria.

The Complaint was filed by the Dutch law firm Prakken pursuant to Article 12 of the Dutch Code for Criminal Procedure.

Article 12 permits interested parties to challenge prosecutorial decisions not to investigate or prosecute an alleged crime.

In 2017, the three NGOs sought an investigation by the Dutch Prosecutors Office into Shell’s involvement in the 2011 acquisition of the exploitation rights to the Nigerian oil block OPL245. They have since submitted further concerns relating to Shell’s divestments of oil mining licences in the Niger Delta.

Separately, Shell also reported a senior manager to the Dutch Prosecutors Office for bribery relating to one of the oil field divestments. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell could start profit slowdown as Labour pushes to expand windfall tax

CITYA.M.

Shell could start profit slowdown as Labour pushes to expand windfall tax

: MONDAY 24 OCTOBER 2022 4:13 PM

The historic profit run from oil and gas titans is expected to slow down this week, when Shell unveils its latest results.

Producers are grappling with both inflation and suppressed demand amid growing expectations of a global recession.

Shell has warned ahead of its third quarter update this week that earnings will likely be dented by a sharp hike in refining costs and weaker natural gas trading.

In an update earlier this month, it revealed indicative refining margins dropped to $15 a barrel compared with $28 a barrel in the previous three months of trading.

The energy giant will update investors on its performance this Thursday, the first in a wave of results from oil and gas giants over the coming days.

Rivals BP, Chevron, Exxon Mobil, Equinor and Saudi Aramco will also announce their results over the coming days – offering markets a flurry of data on the latest conditions in the fossil fuel sector. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Energy Intermittent Broadband

Detailed Energy Broadband Reviews recently posted on broadband.co.uk

At best I received intermittent service usually completely unusable wifi. My WiFi dropped out over 80 times in a 12 hour period. The only thing part of shell energy broadband that works correctly is the billing department.

Reviewer Margaret: Location Horwich Date 2022-09-27

Comments

Just Shocking service via phone I have been left on hold now for over 25 minutes all to ask a simple question to a technician so annoying ! Why the handler could not just have found out for me I don’t know he’s just left me on hold to them , the answer for my question question will be a simple yes or no, still waiting as I type this, just this minute answered my call and the was answer was yes an all okay grrrrr. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Energy – a company with ZERO compassion

24 Oct 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

COMPANY WITH ZERO COMPASSION

I recently contacted shell energy about my mother in laws phone . we canceled her phone as she has gone into end of life care .they then send a threatening letter stating they want there router back .I respond to them stating my mother in law has never had broadband or a router . they ask for extra info gave them that then they say they cant discuss as we are not the account holder .which bit off she is in a hospice on end off life care dont they understand !!!!! nice to see a company with compassion not this company read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Useless Shell Energy Broadband

22 Oct 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Useless

Useless. I signed up for broadband but cancelled in the 14 day grace period because their customer service was so bad. Now they have referred me to their collection department and are hounding me for money, but will not send me any bills or evidence that I owe them money. Avoid them at all costs. There are awful to deal with on the phone too.

Date of experience: 22 October 2022 read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Loses Dutch Appeal Over Misleading Carbon Emission Ads

Shell Loses Dutch Appeal Over Misleading Carbon Emission Ads

(Bloomberg) — Shell Plc lost its appeal against the Dutch advertising watchdog’s ruling that an ad campaign that promoted carbon-dioxide emission credits was misleading and must be withdrawn.

Bloomberg News: Diederik Baazil and Cagan Koc: 21 Oct 2022

(Bloomberg) — Shell’s advertisements offer customers the option to pay extra for their fuel, with the money going to buy credits in emission-reduction projects that “compensate” for the pollution generated. The ads are a reboot of a similar campaign last year that the regulator also deemed misleading. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Awful Broadband Experience from Shell Energy

20 Oct 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Awful Broadband Experience

Shell Energy Broadband
They have the worst routers that I’ve encountered in many many years. They take weeks, literally weeks, to respond to requests for assistance. They keep sending your the same rubbish routers, even when you’ve already tried the same one and it didn’t work – they don’t read your history. Their phoneline opening hours are rubbish. Avoid. Avoid. Avoid. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Malabu Oil Scandal

Malabu Oil Scandal

October 18, 2022

The Organisation for Economic Co-Operation and Development (OECD) has strongly condemned Italy for recent judgments that now place Italy at odds with the OECD’s Anti-Bribery Convention.

An Italian court sitting in Milan had a few months ago acquitted energy companies, Eni and Royal Dutch Shell along with a series of past and present managers, including Eni Chief Executive, Claudio Descalzi in one of the oil industry’s biggest corruption scandals.

The trial judge held that the companies and defendants had been discharged as there was no case to answer.

Italian prosecutors had alleged corruption in the deal while campaigners said the Federal Government of Nigeria was short-changed in the deal. They said $1.1 billion of the purchase price was siphoned off to politicians and middlemen, including the then Minister of Petroleum, Dan Etete.

They also called for Eni and Shell to be fined and for a number of past and present managers from both companies, including Descalzi, to be jailed.

The defendants all denied any wrongdoing. They said the purchase price for OPL 245 was paid into a Nigerian government account and subsequent transfers were beyond their control. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Ofcom reveals the UK’s most complained-about broadband providers – with Shell Energy topping the list

DAILY MAIL

Ofcom reveals the UK’s most complained-about broadband providers – with Shell Energy topping the list

By 

SHIVALI BEST FOR MAILONLINE read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Energy Broadband named worst provider for customer service

According to Ofcom, Shell Energy Broadband was the broadband provider that caused the most complaints, topping the table with 31 complaints per 100,000 customers – up from 22 complaints per 100,000 in the previous quarter when it was also the most-complained about provider across all of the sectors Ofcom monitors. Shell Energy Broadband customers’ complaints were usually due to issues with complaints handling.

Which?

Shell Energy Broadband named worst provider for customer service read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Energy generates most broadband and home phone complaints to Ofcom

Shell Energy generates most broadband and home phone complaints to Ofcom

Shell Energy generated the most customer complaints about broadband and landlines between April and June this year, new figures from telecoms regulator Ofcom show.

For its broadband services, the firm generated 31 complaints per 100,000 customers during the period – almost three times higher than the industry average.

Shell Energy also averaged 23 complaints per 100,000 for its home phone services – four times the industry average – with the most common reason for complaint across both services being how the company handled customers’ complaints. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Shares Slide After Third Quarter Profit Warning

yahoo!

Shell Shares Slide After Third Quarter Profit Warning

By Scott Kanowsky: Thu, Oct 6, 2022

Investing.com — London-listed shares in Shell PLC (LON:SHEL) fell in mid-morning trading after the energy giant warned that lower refining margins will hit third-quarter earnings.

In a trading update on Thursday, Europe’s largest oil firm said its indicative refining margin is now expected to come in at $15 per barrel during the period, down from $28 per barrel in the second quarter.

“[T]he decrease in margin is expected to have a negative impact of between $1.0B and $1.4B on the third quarter Adjusted [earnings before interest, tax, depreciation and amortization] for Products compared to the second quarter 2022,” it said.

The group’s indicative chemicals margin is also seen dipping to -$27 a ton versus $86 a ton in the prior three-month timeframe. The downturn will negatively impact quarterly core earnings at Shell’s chemical unit by between $300M and $600M, the company said. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell chief: governments may need to tax energy firms more to help the poor

The Guardian

Shell chief: governments may need to tax energy firms more to help the poor

Ben van Beurden also warns against EU moves to cap price of gas and electricity to protect consumers

Alex Lawson Energy correspondent: Tue 4 Oct 2022 12.35 BST: Last modified on Tue 4 Oct 2022 12.48 BST

The chief executive of Shell has said governments may need to tax energy companies further to fund efforts to protect the “poorest” people from soaring bills.

Ben van Beurden, the outgoing boss of the oil and gas company, told an energy conference in London: “One way or another there needs to be government intervention. Protecting the poorest, that probably may then mean that governments need to tax people in this room to pay for it.

“I think we just have to accept as a society – it can be done smartly and not so smartly. There is a discussion to be had about it but I think it’s inevitable.” read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Activist Investor: Shell Must Do More To Curb Emissions

OILPRICE.COM

Activist Investor: Shell Must Do More To Curb Emissions

An expected drop in Shell’s net greenhouse gas emissions is not aligned with the Paris Agreement and with a Dutch court order for the now UK-based supermajor to slash emissions much more by 2030, activist investor Follow This says.

A recent report from Australia-based Global Climate Insights showed that Shell’s net emissions, after CCUS and offsets, are forecast to be 6% lower in 2030 compared to 2019, assuming it is on track to achieve its targets for CCUS and offsets. read more

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