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John Donovan

I feel like I am back on dial up in the dark ages!

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan:  12 November 202

Reviewer Chris: Location Wirral: Date 2023-10-18

Comments

I work from home and the internet drops out constantly several times per hour. The bandwidth also isn’t good enough to stream a video in 360 for more than ten mins. I feel like I am back on dial up in the dark ages!

Reviewer M.Simpson: Location Liverpool: Date 2023-10-17

Comments

What an awful company, switched provider to BT and still being charged by Shell even though they know they are not providing a service, typical oil company should never have been allowed into the telecomms sector or any sector for that matter they have done enough damage to the planet, crash and burn suckers!

Reviewer Mr Morris: Location Cheshire UK: Date 2023-10-15

Comments

All I can say is we’ve been counting the months until we can go with another ISP. For a multi-billion pound company, the functionality of the website is deplorable. I can’t ever view my bills, important links on the website don’t function. It’s actually shocking how bad Shell are as an ISP. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

40 calls and 12 hours of my life I will never get back

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot

(Examples posted 11 November 2023 by John Donovan)

CHASED ME FOR NEIGHBOUR’S £4400

For 2 months Shell Energy sent me postal demands for nearly £4,400 for
a neighbour’s electricity supply based on the fact that I lived in the same postcode. I spent over 12 hours on the phone over 2 months explaining their error time and time and time again but not one call handler grasped the fact that Shell did not have a full supply address – they had sent letters to all householders living in the same postcode asking for payment. Appalling service, extremely rude staff, some of whom appeared not to have the foggiest idea what they were doing. Worst service I have received on my life! read more

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No Stars at all for anything… worst broadband provider I have ever had

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan 3 November 2023

Reviewer John Duxbury: Location Selby: Date 2023-10-13

Comments

No Stars at all for anything. The worst broadband provider I have ever had. Regularly loosing signal whilst watching vids online on my TV, resulting in my computer dropping the connection. Shockingly bad service and for the last 15 months it just was not worth phoning them and expecting them to improve. When the contract finished they tried to bill me for the final month even though I paid in advance. Cannot even do basic accounting.

Reviewer Daniel: Location Kent: Date 2023-10-10 read more

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Shell Energy Customer Support Experts are like Monkeys following a script

These aren’t broadband experts who know what they’re talking about, they’re monkeys following a script.

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan

22 Oct 2023

Reviewer Diane: Location Norwich: Date 2023-09-28

Comments

Although it took some weeks to set up the broadband, I was pleased with the low price. It did drop out and there were times when I lost connection for quite a while. The price went up after a year so I cancelled and went to another provider. I asked to keep my landline number and they said a firm “NO” and told me, amongst other things that they had given it to someone else and that I had to send the router back within a month or they would fine me for the cost of it and sent me a postbag! Meeow! read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Arrogant nasty vile Shell Energy customer service

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan

16 Oct 2023

Reviewer susan williams: Location Clowne, Chesterfield: Date 2023-09-18

Comments

they should be called pure hell not shell arrogant nasty vile customer service after waiting 2hrs to actually spk to a human internet after numerous complaints still does not work 5mg is the best i get but goes down every 2mins to no broadband do not go with this rip off company i was with post office till these clowns took over worst day of my life pure hell thought talk talk was bad enough these are the pits

Reviewer James Wilson: Location Glasgow: Date 2023-09-17

Comments

DO NOT USE THIS COMPANY

An absolute joke when it comes to customer service,

My Broadband was meant to go live on 4th Sept,

4 days later nothing!

Spent over 2hrs on phone being passed from one department to another to then be told my order was cancelled then told it was still live

Agent asked me to unscrew faceplate at wall and try and connect inside,

Never heard anything like this ever, read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Painfully slow Shell Broadband

Painfully slow at times. Not very reliable either.

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan 7 Oct 2023

Reviewer Kevin: Location Matlock: Date 2023-09-12

Comments

I would not recommend shell energy broadband and phone to anyone, Had no problem at all with the Post Office. but when Shell took over they cut me off and sent a engineer out to check my router and said that I wanted a new one when in actual fact it still worked as I tried it before sending it back They told me that I could upgrade to superfast fibre and the contract would last 18 months at a cost of around £29 but every time I receive a a paper bill it has gone up and the last one that I got was £44 , I spent 1 hour 45 minutes on the phone just to hear music playing so I hung up after getting an head ache the day after I hung up after 30 minutes. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

What a load of rubbish if I could I’d give them minus 5

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan 30 Sept 2023

Reviewer Michael Collins: Location St. Neots: Date 2023-09-04

Comments
What a load of rubbish if I could I’d give them minus 5

Reviewer MB: Location Southampton: Date 2023-08-31

Comments

Far cheaper (initially) when I joined but I have been plagued by very slow broadband speeds (once recorded at 0.2Mbps) and signal drops. I’m now switching to Plusnet and Shell have cancelled my service one full day earlier than requested. Beyond dreadful.

Reviewer David Twining-Harris: Location Bristol: Date 2023-08-29

Comments

I should have checked the reviews before signing up to Shell! I’ve suffered from repeated outages sometimes up to four hours. I’m now considering leaving and cancelling my direct debit so that Shell can’t try taking cancellation fees. I do not understand how they can levy such charges when they’ve failed to fulfil a contract. They’ll probably try threatening me with loss of credit rating credibility but at the age of 83 that’s hardly going to be of concern! Has anyone considered taking class action against Shell? There appears to be a huge amount of dissatisfied customers! read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Unkept promises from Shell

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan 26 Sept 2023

Reviewer Martin: Location Derby: Date 2023-08-29

Comments

Fast and reliable wifi when it finally was set up, but faced weeks and weeks of delays before this with poor communication and unkept promises from Shell. Moved house earlier this year and tried to stick with them but had similar issues where I was promised a ‘go live’ date that came and went with no wifi only to be told the order hadn’t gone through. Waited a week to find out it was still no further and they could not give me a new date, so cut my losses and cancelled with them. No real apology from Shell and a constant sense that people I spoke to on the phone didn’t really know what was going on and just wanted to give me a quick answer to get the call finished. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Worst Internet do not get tied into a contract with this company

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan 17 Sept 2023

Reviewer Diane Bryant: Location Lowestoft: Date 2023-08-16

Comments

As a vulnerable disabled person who is very reliant on a reliable WiFi, Internet service I totally regret signing up with She’ll Energy as it’s extremely unreliable

Reviewer Gerald: Location Northern Ireland: Date 2023-08-15

Comments

It is beyond absurd the way this company have treated me. After dialogue with this company about renewing my contract I was assured on multiple occasions that the new rate was in place however they continue to charge me at my old rate hence the multiple staff members I have spoken with simply did not do their jobs as they assured me it was changed yet it has not after multiple assurances. What kind of company employs staff who are simply not doing their jobs and lying to customers? I will now seek legal advice in relation to consumer rights as this company is simply not providing what we have agreed upon in the terms of our agreement. Truly shocking in this day and age that a company treats a customer like this.

Reviewer Yuchun: Location Belfast: Date 2023-08-15

Comments

Worst Internet do not get tied into a contract with this company

Reviewer Joe: Location Suffolk: Date 2023-08-15

Comments

Absolutely crap! I was lured by a £95 amazon voucher. The speed is OKish but the router keeps disconnecting my devices and then has a fit itself. When I got the router out of the box I thought it was off wish.com, very cheap looking and apparently also in its operation. I am looking to move next year and am seriously thinking about ‘buying” myself out of the contract early read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Broadband Utterly Useless!!!!! WASTE OF TIME!!!!

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan 5 Sept 2023

Reviewer Luis Navarro: Location London NW1 8UB: Date 2023-08-09

Comments

Contracted Shell broadband over a month ago for offer of £26.99. Engineer booked for 9th August 2023, between 8 as m and 1pm, they did not turn up, on phoning them the lame excuse that it had been cancelled by them and apologising for not informing me. Utterly Useless!!!!! WASTE OF TIME!!!!

Reviewer uj: Location Camberley: Date 2023-08-09

Comments

shell broadband kept on cancelling my order , because of them i was without broadband for 1months +….existing broadnand provider disabled their services in order for shell to switch …and shell cancelled my order on the switch day….dodgy … read more

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Had the misfortune of being sold Shell Broadband by Currys

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted 31 August 2023 by John Donovan

Reviewer Jas: Location: Leamington Spa: Date 2023-08-08

Comments

Had the misfortune of being sold Shell Broadband by Currys. I really wish I had trusted my instinct and walked away from this. I do NOT recommend the service to anyone. It was installed on 7th August and by 8th August I have cancelled. I have had to pay an early termination fee which I see as deplorable. The customer service was atrocious from the moment I made calls on the day of install. Avoid at all costs. It cost me £300 to terminate early and although it is painful – it is the right decision. Don’t touch this with a barge pole!

Reviewer Derek: Location Glasgow: Date 2023-08-05

Comments

Completely useless.

Broadband continually drops out for minutes at a time during the day making watching Netflix or streaming a painful experience. When it is working the speed is ok.

Have been without a working phone line since installation and the web chat and initial phone support are worse than useless.

Current waiting for an Openreach engineer to visit but no idea when as the complaints department haven’t got round to telling me if one has actually been booked or not.

The worst broadband service I’ve had in 15 years and 10 at this property. Bitterly regretting moving from my previous provider. read more

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Shell’s Prelude Facility: Where Safety Takes a Backseat to Explosive Ambitions

Repeated Safety Violations: Because One Breach Just Isn’t Enough

Posted By John Donovan 18 August 2023

In an awe-inspiring display of audacity, Shell’s Prelude FLNG facility has recently unveiled its unconventional approach to workplace safety – one that is sure to set new standards in the realm of fiery entertainment. The facility, nestled off the picturesque coast of Western Australia, doubles as a thrilling unintended firework extravaganza, exposing workers to risks of explosions and flames. read more

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Do not trust Shell Broadband

They have left me so frustrated and have wasted so much of my time that I do not actually have the energy or the will to detail the extensive list of crimes committed by this company but I did have to write something.

Posted July 9, 2023

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

New customer no phone or broadband for 1st three days

New customer. Went live yesterday. No Internet or landline since. Found out after third phone call from my mobile phone that Shell had sent wrong router. 48 hours to get correct one. Not a good start. Don’t understand why phone not working.

Never write reviews but this was the…

Never write reviews but this was the worst customer service I’ve ever encountered, they messed up my order, then I tried to ring eveylry day for a week to sort it out and they were just cutting me off, I finally got through to someone and they said they’d look into it for me, then I get an email saying it was cancelled, I should of only been a couple days without Internet, but I had to change providers now I’m 3 weeks. Avoid read more

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Shell internet goes down every few days

…appalling service – internet goes down every few days. No help online or telephone whatsoever. Please avoid

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer OntheCoast: Location Wales UK: Date 2023-05-19

Comments

Shell bought out the Post Office broadband in 2021 and my contract was automatically transferred to Shell. I’d been with the PO for over a decade and they were brilliant. Shell steal their market and within a few months the speed deteriorated. Over the last two months, it has has dropped to below 1Mbps. I work from home and this is simply not acceptable. I complained and they sent me a new router which made no difference. An IT expert told me that there must be a fault on the line was my speed was so bad. Shell denied this and said that I was not entitled to super fibre because I was on a ‘basic copper wire contract’ and wasn’t entitled to anything over 1MBPS. This is absolute rubbish. My contract is for superfibre. The replies to complaints are the usual meaningless drivel about how they value your feedback blah blah. Laughable. They now want me to pay extra to get the speeds that I’m legally obliged to under the contract. I have told them to shove it and am switching. Disgusting. A greedy exploitative company. What do you expect? It’s all part of the Great Rip -Off by the corporatocracy. read more

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Avoid Shell broadband like the plague

Avoid Shell broadband like the plague

10 June 2023

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Company came to install fiber broadband…

Company came to install fiber broadband on the 18th of May, broadband, worked for a few hours. I have been trying to get something done about it several times, if your lucky to get through your told something different each time. It’s the 5th of June now and still nothing, no reply to emails. Apsolutle rubbish, don’t ever use them.

Avoid like the plague

I recommend Shell Energy change their name to Hell Energy. My broadband has been down for two weeks and every person I have spoke with has been extremely unhelpful. I’ve been on the phone to Shell nearly every day trying to sort the issue out. First we were told that the issue is with the micro filter cable and were advised to buy a new one. This did not fix the issue. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell’s hit or miss broadband

Posted by John Donovan: 7 June 2023

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Luke: Location Westhoughton: Date 2023-05-14

Comments

Do yourself a favour DON’T USE THEM FOR YOUR BROADBAND , Its slow when it works and you are forever offline its hit or miss when broadband is up and running, its always down nearly every week and their customer service is shocking

STAY WELL CLEAR

Reviewer Alexander: Location Edinburgh: Date 2023-05-15

Comments

When I joined shell broadband there was a deal that you get 3 months WiFi free charge and after the 3 months I was too receive a £100 amazon gift card called shell broadband up and now there trying to say it takes upto 120 before anyone will get it I feel its a scam in a way just to get customer’s too join up as i see it’s a false advertising just so you join there broadband and there not interested in helping you I called them today asking where my £100 amazon gift card after nearly 5 months with them wasn’t helpful wouldn’t listen to me cut me off all the time wouldn’t let me talk broadband has cut off that many times when watching a film on Netflix not the best broadband read the small print before signing up with them they can lie about your contract and put the phone down on me today because I said I was going to ofcom and the customer service told me too do what I want she didn’t care about me i think they customer services agents she get sent for training on there manners when dealing with customers I was shocked by they way I was treated can’t really understand the customers services read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Impossible to contact, awful customer service

5 June 2023

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

It took them 8 days to connect me to broadband

It took them 8 days to connect me to broadband. They had a faulty connection but never told me. I spent 2 hours over several days phoning them to get to the bottom of it. Only good thing is they made a goodwill payment, even though this didn’t come close to reimbursing my expenses due to lack of broadband

Impossible to contact, awful customer service. read more

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Shell’s Really Bad Broadband

Published 3 June 2023

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Natalie: Location: London Date 2023-05-12

Comments

Customer service is horrific. Made it difficult to cancel. Unresponsive to messages, except for when it might be of benefit to them to respond. Far better suppliers available out there.

Reviewer JB: Location Portrush: Date 2023-05-11

Comments

Couldn’t even provide service -failed. 3 promised dates yet have yet to see service provided. I sat in 10 days for engineer – no dates ever given . If I could give zero stars⭐️I would. They offer £100 to spend in Shell Service Station yet have not computed that there are none in Northern Ireland. They sold off their garages here. Go figure!!! read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Unreliable Shell Broadband

1 June 2023

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Unreliable Broadband

I’ve never had so much down time with a broadband provider. Earlier in the year, it was out of action for 2 weeks. A month ago it was hit and miss for 2 or 3 days. Tonight it’s gone again. Connecting and then immediately disconnecting every minute. As soon as a device connects to the router, the router drops it’s Internet connection or reboots itself completely. read more

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Calls for bigger windfall tax after Shell makes ‘obscene’ $40bn profit

The Guardian

Calls for bigger windfall tax after Shell makes ‘obscene’ $40bn profit

Sunak government under pressure after gas prices fuel ‘outrageous’ doubling of profits at Anglo-Dutch group

Alex Lawson Energy correpondent: Thu 2 Feb 2023 14.13 GMT

The government is under pressure to rethink its windfall tax on energy companies after Shell reported one of the largest profits in UK corporate history, with the surge in energy prices sparked by Russia’s invasion of Ukraine pushing the oil company’s annual takings to $40bn (£32bn).

Opposition parties and trade unions described Shell’s bonanza, the biggest in its 115 year history, as “outrageous” and accused Rishi Sunak of letting fossil fuel companies “off the hook”.

On Thursday, the UK headquartered company confirmed it had paid just $134m in British windfall taxes during 2022. It paid $520m under the EU “solidarity contribution” – Europe’s equivalent of the windfall tax. read more

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New Shell boss launches overhaul as executive roles cut

Evening Standard

New Shell boss launches overhaul as executive roles cut

Wael Sawan, who took over at the start of this month, said the changes will take place from July.

By Henry Saker-Clark: 30 JAN 2023

Shell has revealed it will combine its oil and gas production and liquified natural gas (LNG) divisions as part of an overhaul by its new chief executive.

The new operation, which will combine Shell’s most profitable divisions, is to be led by Zoe Yujnovich, currently the group’s upstream director.

The internal restructure will also see its renewables operations merged with its oil refining and marketing business, the company said.

Shell confirmed the shake-up will reduce the size of its executive committee from nine to seven members in order to “simplify the organisation further and improve performance”. read more

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Shell to pay £1.7bn in UK and EU windfall taxes

SkyNews

Shell to pay £1.7bn in UK and EU windfall taxes

It comes after bosses at the London-listed oil giant said in October they had not paid any UK windfall taxes due to heavy investment in the North Sea.

Windfall tax payments are to cost Shell around $2bn (£1.7bn), the oil and gas company has revealed.

The cost of the UK’s energy profits levy and the EU’s recently announced solidarity contribution will reach $2bn (£1.7bn) in the final three months of its financial year, the firm said in a fourth quarter 2022 update. read more

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Shell delays payment of cost of living grants until spring, investigation finds

The Telegraph

Shell delays payment of cost of living grants until spring, investigation finds

The energy giant, which received £90,141,141 from the Government to give to customers, says the hold up is due to administrative processes

Shell has delayed the payment of taxpayer energy bill support payments to thousands of its customers, sparking criticism over its role in the cost of living crisis.

The energy giant’s household supply division says some of its 1.4 million customers will now have to wait until April, to get payments which were due in October when bills hit almost double their level a year earlier. read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell Canada snapping up gas stations in preparation for energy transition

Shell Canada snapping up gas stations in preparation for energy transition

Amanda Stephenson, The Canadian Press: 15 Dec 2022

CALGARY — After announcing its purchase of 56 gas stations from the parent company of Sobeys Thursday, Shell Canada is on the lookout for other potential acquisitions as it seeks to grow its retail fuel footprint across the country. read more

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Shell at odds with government as it predicts earlier gas price drop

THE TIMES

Shell at odds with government as it predicts earlier gas price drop

Emily Gosden: Energy Editor:

Gas prices will fall back before the government expects, with the North Sea windfall tax raising less money than predicted, Shell has told the chancellor. read more

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Shell props up UK energy supply arm with £1.2bn as prices soar

THE TIMES

Shell props up UK energy supply arm with £1.2bn as prices soar

Shell has been forced to support its UK supply arm, which has more than a million customers, with £1.2 billion worth of financing amid the “unprecedented” rise in energy prices.

The FTSE 100 energy giant has extended capital and loans to its subsidiary Shell Energy to help bolster its finances after losses widened last year.

Continue reading

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Shell to acquire renewable natural gas producer Nature Energy

Shell to acquire renewable natural gas producer Nature Energy

Nov 28, 2022

Shell Petroleum NV, a wholly owned subsidiary of Shell plc (Shell), has reached an agreement with Davidson Kempner Capital Management LP, Pioneer Point Partners and Sampension to acquire 100% shareholding of Nature Energy Biogas A/S (Nature Energy) for nearly USD $2 billion (€ 1.9 billion). The acquisition will be absorbed within Shell’s current capital range, which remains unchanged.

Based in Denmark, Nature Energy is a producer of Renewable Natural Gas (RNG) from agricultural, industrial, and household wastes. read more

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SHELL BROADBAND AN UTTER SHAMBLES

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Chris: Location Hertfordshire: Date 2022-11-15

Comments

Please, everybody, take the time to report this company to the communications ombudsman(I am) They are an utter shambles. I’ve tried contacting them for over 3 weeks now without success. I’m not bothering with them anymore. Leave and go somewhere else. Any other provider has to be better than this shower.

Reviewer Karen: Location Ashford. Kent: Date 2022-11-14 read more

This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell to review £25bn investment in UK projects after windfall tax extended

skynews

Shell to review £25bn investment in UK projects after windfall tax extended

The oil giant’s UK chairman tells Sky News the company knows it has to play its part but it wants to know when the levy will be withdrawn.

Business correspondent 

Shell will review £25bn of investments in British projects after the chancellor extended the windfall tax on energy companies, its UK chairman has told Sky News.

David Bunch said the oil giant would re-examine each of its projects on a “case-by-case basis” after Jeremy Hunt increased the levy on “excess” oil and gas profits from 25% to 35% in last week’s autumn statement. read more

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Shell reconsiders £25bn investment in UK energy over windfall tax raid

The Telegraph

Shell reconsiders £25bn investment in UK energy over windfall tax raid

Levies will force oil giant to ‘rerun the economics’ on future projects, says UK chairman

By Matt Oliver and Szu Ping Chan: 21 November 2022 • 7:03pm

Shell is reviewing plans to invest £25bn in Britain’s energy system after Jeremy Hunt raided the industry for £55bn in windfall taxes.

David Bunch, Shell’s UK chairman, said the expanded levy announced in the Chancellor’s Autumn Statement is forcing the company to re-examine a slew of projects in the pipeline, from North Sea investments to renewable energy schemes. read more

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After years of construction, Shell ethane cracker starts up

After years of construction, Shell ethane cracker starts up

Tue, November 15, 2022 at 7:27 PM

MONACA, Pa. (AP) — Years in the works, a massive petrochemical refinery in western Pennsylvania fed by the vast natural gas reservoir underneath Appalachia became fully operational Tuesday, oil and gas giant Shell plc said.

The refinery, built on the site of a former zinc smelter along the Ohio River some 30 miles (48 kilometers) northwest of Pittsburgh, will produce 3.5 billion pounds (1.6 billion kilograms) of polyethylene annually when it ramps up to full production by the second half of 2023, Shell said. read more

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Hellish working conditions on board the world’s biggest offshore gas site, Prelude

Hellish working conditions on board the world’s biggest offshore gas site, Prelude

The Sydney Morning Herald

‘Forensic, fair and fascinating’: WAtoday wins at media awards

By Daile Cross

Using information gathered through his unrivalled industry contact list, WAtoday business journalist Peter Milne exposed the hellish working conditions on board the world’s biggest offshore gas site, Prelude.

On Saturday night his exclusive reporting saw him win best Business, Economics or Finance report at the annual WA Media Awards, the state’s pre-eminent journalism awards. read more

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Shell Energy customer service is rubbish, broadband slow and always dropping out

“customer service is rubbish. broadband slow and always dropping out, cant watch a full movie. waste of time calling then. they are insulting.”

14 Nov 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

customer service is rubbish

customer service is rubbish. broadband slow and always dropping out, cant watch a full movie. waste of time calling then. they are insulting. you pay the bill on time and still get threaening letters saying the will cut you off for NOT paying the bill. no respect they call you by your first name.on bills. dont encourage them steer clear of them. read more

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Shell Broadband Terrible Service for just about everything!

Shell Broadband Terrible Service for just about everything!

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Julian M: Location lanarkshire: Date 2022-10-27

Comments

Lost my phone line last Saturday, broadband had also been very unstable prior to that. Called up and wa given option of callback. They returned the call a couple of hours later but hung up as soon as I answered. Sent them an email, and have been emailing every day since with zero response.

Reviewer Gary W: Location St. Helens: Date 2022-10-26 read more

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Oil And Gas Giant Shell Signs Two-Year Sponsorship With Bitcoin Magazine

BITCOIN MAGAZINE

Oil And Gas Giant Shell Signs Two-Year Sponsorship With Bitcoin Magazine

Written by  for Bitcoin Magazine

Shell (NYSE: SHEL), one of the world’s largest oil and gas companies, has signed a two-year partnership with Bitcoin Magazine to sponsor the 2023 and 2024 Bitcoin Conferences.

Representatives from Shell will speak on the mining stage about improving the energy costs of bitcoin mining using the company’s own lubricant and cooling solutions.

Shell announced last August that it would be expanding into immersion cooling solutions to fuel its data centers. In the release, Shell explained that data centers, such as those used to mine bitcoin, account for 1% of global energy consumption, of which one-third of that comes from cooling solutions. read more

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AVOID SHELL ENERGY BROADBAND AT ALL COSTS

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Daniel Stockport: Location Easington: Date 2022-10-24

Comments

Where to start, after having no internet for a week I eventually managed to speak to Shell Energy broadband. On hold for over 40 minutes until I spoke to someone. They advised they would send an engineer out and I would get a text and I had to make sure someone was in between those times or I would be changed £65. My partner has took a day unpaid from work to sit in for an 8-1 appointment only for nobody to turn up, no text to say why, no call. Another 40 minute phonecall later and we have been told their “latest update” is that it could be anytime today or tomorrow. We werent told this until we rang. The customer service is shocking, the service is even worse and I will be leaving as soon as my contract is up. AVOID SHELL ENERGY BROADBAND AT ALL COSTS. read more

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Widows of executed Nigerian activists end case against Shell

The Washington Post

Widows of executed Nigerian activists end case against Shell

By Mike Corder | AP: November 8, 2022 at 5:49 a.m. EST

THE HAGUE, Netherlands — The widows of four Nigerian activists executed in 1995 have withdrawn their appeal in a Dutch civil case in which they alleged that oil giant Shell was complicit in the men’s deaths, ending a yearslong legal battle for compensation and an apology.

The four widows, Esther Kiobel, Victoria Bera, Blessing Eawo and Charity Levula, launched the case in 2017. It was rejected in a final ruling by The Hague District Court in March, following an interim decision in 2019 dismissing parts of their claim.

Their husbands were among nine activists from the Ogoni tribe, led by writer Ken Saro-Wiwa, who were hanged in 1995 for the murder of four political rivals. Supporters say they were really targeted because of their involvement in protests against environmental damage by Shell’s Nigerian subsidiary. read more

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Shell CEO Confident on Long-Term LNG Demand

Shell CEO Confident on Long-Term LNG Demand

Shell Plc remains confident on the long-term outlook for LNG demand, especially in Europe, despite recent supply constraints, the company’s CEO Ben van Beurden and CFO Sinead Gorman concurred during a virtual webcast with various media outlets.

Shell’s LNG trading and optimization was “impacted by a combination of seasonality and supply constraints, where the business is geared towards supplying the northern hemisphere during the winter,” the company revealed in its third-quarter results.

Van Beurden continues to see LNG as a long-term growth segment with typical growth of 4% per annum and thinks the figure could be higher given higher energy consumption in Europe. In parallel with higher energy demand, the company has boosted its positioning in LNG in projects in Qatar from the North Field South and North Field East developments to Mexico, the executive said. read more

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Shell’s Flagship LNG Trading Division Made Big Loss In Q3

OILPRICE.COM

Shell’s Flagship LNG Trading Division Made Big Loss In Q3

  • Reuters: Shell’s giant LNG trading division made $1 billion loss in Q3.

  • Gas trading divisions by Shell’s peers performed much better.

  • Nevertheless, Shell was still able to post its largest quarterly profit at $9.45B from $4.13B during last year’s corresponding period.

Shell Plc’s (NYSE: SHEL) flagship LNG trading division reported a loss of nearly $1B, sources have revealed to Reuters. The loss is attributed to serious whiplash after the company’s LNG traders were caught flat-footed by the surge in natural gas prices following Russia’s gas supply cuts to Europe. The latest revelation is, however, hardly surprising given that Shell has issued a weak update issued earlier in October. read more

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I have tried more times than I can remember to reach Shell Energy Broadband. I cannot reach anyone…

I have tried more times than I can remember to reach Shell Energy Broadband. I cannot reach anyone…

4 Nov 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

No response after a super human effort to reach Shell Energy broadband

I have tried more times than I can remember to reach Shell Energy Broadband. I cannot reach anyone and have emailed, completed forms and phoned many times but remains unanswered. @Currys – you should not be recommending broadband providers whose service is this poor. Please help! read more

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SHELL BROADBAND REVIEW: Poor quality connection, low range router and speed

Poor quality connection, low range router and speed… have no customer advisors available – poor quality products and awful service.

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer M WOLLENBERG: Location LONDON E18: Date 2022-10-19

Comments

STAY AWAY! They promised service, in the end Openreach attended and said they could not offer even basic DSL never mind fibre – but of course by then old service was turned off – so now I am without and have been for weeks – and they take days to reply read more

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Pressure mounting on $318b energy giant that says it cares about climate

The Sydney Morning Herald

Pressure mounting on $318b energy giant that says it cares about climate

Laura Chung: November 4, 2022 — 8.45am

All around the world, the pressure on $318 billion oil and gas giant Shell is mounting. In the Netherlands, the company was forced to remove ads promoting “carbon-neutral” petrol after they were found to be misleading by the Netherlands’ Advertising Code Committee. In the US, a House of Representatives committee heard Shell had touted its climate goals and vision but internal emails painted a different picture. read more

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Exclusive-Shell’s Flagship LNG Trading Made Nearly $1 Billion Loss in Q3 -Sources

REUTERS

Exclusive-Shell’s Flagship LNG Trading Made Nearly $1 Billion Loss in Q3 -Sources

By Nov. 3, 2022, at 8:57 a.m.

By Ron Bousso, Marwa Rashad and Dmitry Zhdannikov

LONDON (Reuters) – Shell’s liquefied natural gas (LNG) trading division recorded a loss of nearly $1 billion in the third quarter of the year, three industry sources told Reuters, after traders were caught out by a sharp rally in European gas prices when Russia halted supplies.

Shell, the world’s top LNG trader, last week reported its second largest quarterly profit of $9.45 billion, but said it was impacted by weaker gas trading results.

Shell does not disclose its trading results and often uses general terms to describe trading conditions. read more

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DO NOT GO WITH THIS COMPANY FOR BROADBAND. Absolutely shocking service from beginning to end

“DO NOT GO WITH THIS COMPANY FOR BROADBAND. Absolutely shocking service from beginning to end”: “right now there is a fault which is causing my broadband to run slow…”

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer J Pow: Location Surrey: Date 2022-10-18

Comments

For days and days unable to see bill, unable to pay bill; forces call to contact centre who can’t answer, select to use call back but no one calls back. Website unable to modify call package have to phone in. Useless. read more

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Absolutely Terrible Shell Energy Broadband

“Horrendous we were left with no internet for 3 weeks due to them been unable to connect us to there broadband, every phone call was over 20mins to be told they were doing there best!”: “Absolutely terrible! In the 3 months of being with then we didn’t have 1 day of good broadband. We were constantly rebooting the router and restarting the box.”

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Chris Bolam: Location Leeds: Date 2022-10-13 read more

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Shell broadband drops out, goes off for hours at a time

“broadband drops out, goes off for hours at a time, customer service do not answer, avoid Shell Energy at all costs.”: “Worse broadband network ever, avoid at all cost, the network is not fit for purpose”

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Pat: Location Broxburn: Date2022-10-12

Comments

Stay away, horrible customer service from shell. Website crashes all the time. I was waiting for 3 months to get internet connection!!!

Not recommended. read more

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Once again, an American president targets UK companies to win votes

The Telegraph

Once again, an American president targets UK companies to win votes

Shell and BP’s windfall profits have made them an easy target for Biden’s populism

: CHIEF CITY COMMENTATOR

Calling on the oil and gas industry to “stop war profiteering”, Biden said: “The oil industry has a choice. Either invest in America by lowering prices for consumers at the pump and increasing production and refining capacity. Or pay a higher tax on your excessive profits and face other restrictions.” read more

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While ordinary Brits struggle BP and Shell shareholders celebrate Putin-war pay-day

EXPRESS

While ordinary Brits struggle BP and Shell shareholders celebrate Putin-war pay-day

Today BP announced it had made £7.1bn in profit over the last three months. Tagged onto their profit figures was the announcement that the oil giant would initiate a new round of share buybacks totalling $2.5 billion.

By DR GEORGE DIBB

Share buybacks, which involve a company repurchasing its own stock to artificially boost its overall share price, were illegal in the UK until 1981 because they were considered a form of market manipulation. Last week, Shell also announced it would spend nearly half of its $9.5 billion profits on a bumper $4 billion buyback programme for shareholders. At the same time, the oil multinational revealed it hadn’t paid a single penny of the windfall tax in the UK. read more

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Avoid at all costs. What a disgrace of a company…

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Sophie Laurena: Location Wales: Date 2022-10-10

Comments

Avoid at all costs. What a disgrace of a company, we were sold this wifi as part of a deal when buying appliances from Currys. The cheapest in our post-code apparently, and feeling pressured on the spot that this was the fastest wifi in our area we stupidly agreed to shells wifi. 3 times in 7 weeks we have had to have an engineer out to “sort” the same reoccurring issue. Wifi works fine for a few days and then gets cut off down to nothing, takes over and hour to speak to somebody from customer service just to be told that you need to restart the router..lol. Very unprofessional to also be told “can you not ask a neighbor to use their wifi?” Because i work from home. First of all we pay to have our own working wifi and secondly who in the right mind even says that to a customer who should be getting what they pay for!! Awaiting for complaints team to get in touch so I can cancel and start with a better much more professional provider where i hopefully wont have to worry about my wifi being cut off an hour before i have to deliver a presentation! If i could rate them 0 stars i would. read more

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“Shell energy is the worst company I have ever dealt with! Have nothing to do with them… ever!”

“Shell energy is the worst company I have ever dealt with! Have nothing to do with them… ever!”

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer paul: Location midlands: Date 2022-10-07

Comments

Absolutely awful. Completely messed up our switchover to them, leaving us with no internet for several days now. Spent hours on the phone to their customer service with no resolution. Avoid.

Reviewer Malcolm shepherd: Location Princess risborough: Date 2022-10-07 read more

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