TheRegister.co.uk: Shell signs ‘Mother of all outsourcing deals’
By John Oates
Published Tuesday 4th May 2004
Posted 5 May 04
In what the Indian press is calling “the Mother of all outsourcing deals”, Shell has signed up IBM and Wipro to offshore parts of its IT department. Indian papers claim the deal is worth more than $1bn, which would make it India’s biggest ever single contract win.
As first revealed here, Shell plans to cut between 1,900 and 2,800 jobs from its IT department. The cuts, between 20 per cent and 30 per cent of the total IT department, are likely to be mainly focused on high-cost locations such as the UK and US.
A spokeswoman for Shell said: “We signed a master service agreement with Wipro and IBM on February 13.” She would not confirm the value of the deal or how many jobs would be affected by the contract.
Wipro turnover exceeded $1bn for the first time last year. Shell hopes to save $850m with the move.
One manager at Shell contacted The Register to complain that cost comparisons used to justify the offshoring project were not carried out fairly. These tests showed Shell was 40 per cent more expensive that industry standards – while the real figure should have been about equal. He blamed most of the IT overspending on overruns in costs for the Global Desktop Project (GID) from IBM.
He also raised concerns that levels of service will suffer without local staff with local and intimate knowledge of systems. The source claims Shell has, or had, the technical skill to carry out big projects, but they are outsourced to consultants instead, because it lacks the business confidence to do it itself. ®
This website and sisters royaldutchshellplc.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.
Royal Dutch Shell conspired directly with Hitler, financed the Nazi Party, was anti-Semitic and sold out its own Dutch Jewish employees to the Nazis. Shell had a close relationship with the Nazis during and after the reign of Sir Henri Deterding, an ardent Nazi, and the founder and decades long leader of the Royal Dutch Shell Group. His burial ceremony, which had all the trappings of a state funeral, was held at his private estate in Mecklenburg, Germany. The spectacle (photographs below) included a funeral procession led by a horse drawn funeral hearse with senior Nazis officials and senior Royal Dutch Shell directors in attendance, Nazi salutes at the graveside, swastika banners on display and wreaths and personal tributes from Adolf Hitler and Reichsmarschall, Hermann Goring. Deterding was an honored associate and supporter of Hitler and a personal friend of Goring.
Deterding was the guest of Hitler during a four day summit meeting at Berchtesgaden. Sir Henri and Hitler both had ambitions on Russian oil fields. Only an honored personal guest would be rewarded with a private four day meeting at Hitler’s mountain top retreat.
IN JULY 2007, MR BILL CAMPBELL (ABOVE, A RETIRED GROUP AUDITOR OF SHELL INTERNATIONAL SENT AN EMAIL TO EVERY UK MP AND MEMBER OF THE HOUSE OF LORDS: 
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A head-cut image of Alfred Donovan (now deceased) appears courtesy of The Wall Street Journal.
