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Shell Energy pays out more than £500,000 for price cap overcharging
Industry regulator Ofgem says the supplier will refund and compensate 11,275 prepayment customers as well as pay into a fund to support vulnerable people for the breach, noting the hardship faced by consumers as energy prices surge.
Thursday 25 August 2022 10:29, UK
Shell Energy is to pay out more than half a million pounds for overcharging thousands of households above the permitted price cap.
Industry regulator Ofgem said the supplier would refund and compensate 11,275 prepayment customers as well as pay into a fund to support vulnerable people.