4 July 2023
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Failed broadband activation- Third complaint
Activation date 27th June – No broadband. No updates, apologies from Shell, no emails, no notifications. I complained on this forum yesterday and requested to speak to a manager. I was told by Sara I would receive a call from the team as soon as possible. Sat in all day yesterday and of course received no calls whatsoever…
I’ve now had to resort to contacting Openreach for updates…
Shell, you are an appalling company of blatant lies, deceit, fobbing off and misinformation. Shame on you.