Dec 17th, 2022
by John Donovan.
Appalling service in every respect, forget any help from customer service. I would highly recommend to stay away. I will never return to Shell.
Shell Energy Broadband Reviews recently posted on broadband.co.uk
Reviewer Bayley: Location Hyde: Date 2022-11-21
Comments
Never answer, over charge every month , now ive cancelled paid 300 in cancellation fees and sent the router off now they are still asking for money and got the cheek to put it on my credit file
Reviewer Colin: Location BECK ROW: Date 2022-11-21 read more
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Dec 17th, 2022
by John Donovan.
17 Dec 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Trying to cancel my order of broadband in my new place after months of having no Internet in my old place from them. I am calling in my cool off period and they hang up everytime I try to answer the phone or worse still after waiting on hold for 30+ minutes on hold after hearing I want to cancel my order. Terrible company. Terrible customer service. Avoid avoid avoid
£18.99 for guaranteed 10Mb broadband, actual broadband speed maxes out at 5Mb, is usually 2Mb, lots of deals for new customers, disinterested customer support aren’t interested in fixing their broken infrastructure or offering the same deals to existing customers, so I’m off to plusnet, slightly cheaper and guaranteed 19.7Mb….. read more
shellplc.website and its sister non-profit websites
royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and
shell2004.com
are owned by
John Donovan. There is also a
Wikipedia feature.