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October 22nd, 2023:

Shell Energy Customer Support Experts are like Monkeys following a script

These aren’t broadband experts who know what they’re talking about, they’re monkeys following a script.

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan

22 Oct 2023

Reviewer Diane: Location Norwich: Date 2023-09-28

Comments

Although it took some weeks to set up the broadband, I was pleased with the low price. It did drop out and there were times when I lost connection for quite a while. The price went up after a year so I cancelled and went to another provider. I asked to keep my landline number and they said a firm “NO” and told me, amongst other things that they had given it to someone else and that I had to send the router back within a month or they would fine me for the cost of it and sent me a postbag! Meeow! read more

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