28 Nov 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Absolutely abysmal shocking customer…
Absolutely abysmal shocking customer service. They just keep moving the goal post, no response to your complaint. As a vulnerable person they have no concern whatsoever for you. I contacted Shell in June and the complaint is still unresolved. If you try to call them you just wait for hours and get knowhere, waiting to get this complaint resolved and then I can leave this appalling company. All the profits they make but they treat people like animals.