Some extracts from current customer comments posted on Trustpilot: “Don’t buy Shell Broadband. It takes 3 days to download a game! Always buffers on Netflix and keeps stopping films”: “Zero level of customer service and massive price hikes on broadband. Steer clear.”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 4 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 28 December 2020.