Royal Dutch Shell Group .com Rotating Header Image fake Rolex scam artists

Screen Shot 2014-05-03 at 20.33.01By John Donovan

On 16 December 2011, a relative purchased from a US based Internet website what was described on the website as “A Ladies’ Rolex Stainless Steel Black Diamond Lug Oyster Band Datejust.”

On the Order Confirmation from the company, also dated 16 December 2011, the watch was described by Time & Gems as “Ladies’ Rolex Stainless Steel Black Diamond Dial Channel Set Bezel Diamond Lug Oyster Band Datejust.”

“Your luxury watch is guaranteed to be genuine for the life of the watch. If for whatsoever reason you ever find it to be otherwise, you can return it for a full refund, or exchange, for as long as you own the watch.”

Payment was made by bank transfer as requested by Time & Gems.

My relative paid several thousand dollars for the “Rolex” watch. It was supposed to be a 10th Wedding Anniversary Present.

The watch arrived within days via Priority Shipping by UPS.

On 24 December 2011, 8 days later, my relative notified Time & Gems that an expert had inspected the watch and advised that it was a not a Rolex.

In an emailed response the same day, still described the watch as a “Rolex” despite the fact that this was untrue.

The watch did not even perform the basic function of a timepiece – accurately telling the time. Instead it lost more than 20 minutes per day.

Despite the above written promises, declined to refund the monies paid.

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